Finals Day is here! Finals Day is here!!!
I’ll be on the social media team for Winter Guard International, helping cover their 2018 Color Guard Championships. Tonight, I am at the University of Dayton Arena on the campus of the University of Dayton in Dayton, Ohio. I will be posting photos and videos of the performing groups in Scholastic World and Indpedent World Finals throughout the evening. Continue reading 2018 Winter Guard International Social Media Coverage — Saturday
It’s Day Two and Semifinals day!
I’ll be on the social media team for Winter Guard International, helping cover their 2018 Color Guard Championships. Today, I am at the University of Dayton Arena on the campus of the University of Dayton in Dayton, Ohio. I will be posting photos and videos of the performing groups in Scholastic Open, Scholastic World, and Indpedent World Semifinals throughout the day. Continue reading 2018 Winter Guard International Social Media Coverage — Friday
Most people, when they go on vacation, head to a place with warmer weather, maybe with a body of water.
Me? I go do social media for flags in a gym.
Starting today and going through Saturday, I’ll be on the social media team for Winter Guard International, helping cover their 2018 Color Guard Championships. Today, I am at BB&T Arena on the campus of Northern Kentucky University in Highland Heights, Kentucky. I will be posting photos and videos of the performing groups in Scholastic A Prelims throughout the day. Continue reading 2018 Winter Guard International Social Media Coverage — Thursday
As the spring season begins, the indoor marching season begins to end. The Ohio Indoor Performance Association 2018 state percussion and winds championships take place on Sunday, April 8, featuring indoor percussion and wind units from all over Ohio and West Virginia. The action takes place at Wapakoneta High School in Wapakoneta, Ohio, and starts at 11AM. Continue reading 2018 Ohio Indoor Performance Association State Percussion And Winds Championships
As the spring season begins, the indoor marching season begins to end. The Ohio Indoor Performance Association 2018 state color guard championships take place on Saturday, April 7, featuring color guards from all over Ohio and West Virginia. The action takes place at Wapakoneta High School in Wapakoneta, Ohio, and starts at 2PM. Continue reading 2018 Ohio Indoor Performance Association Color Guard Championships
I have uploaded my photos from this past weekend’s Ohio Indoor Performance Association Firestone competitions to Google Photos. The photos are available for all to view. If you with to share photos online, please give me credit. You can also add your photos from the event to the album.
The 2018 indoor season gets underway on Saturday, January 21, as the Ohio Indoor Performance Association presents their annual premier event! Color guards, percussion ensembles, and wind ensembles from all over Ohio and beyond will converge on Marion Harding High School in Marion, Ohio, to kick off the new season. I will be there with my trusty camera and smartphone to keep you up to date on every performing group via social media, but why not join us? Whether you’re a performer, staff member, volunteer, parent, friend, or just a fan of the activity, be sure to be at Marion Harding when the show begins at 10AM.
I hope to see you there!
It’s Christmas Eve, which is exciting unto itself, but it’s also just under a month away from the 2018 indoor season! Winter guards, drum lines, and winds groups are already hard at work designing and perfecting their shows, and I can’t wait to see what they have in store for us all.
Here are the shows I plan on attending:
WGI and FloMarching also announced their 2018 streaming schedule. If you’re a FloMarching subscriber, you have access to all of these events as part of your subscription.
Will you be at any of these events? If so, please let me know and/or try to find me. I’m always looking for the chance to connect with old friends and meet new ones.
Yesterday, I wrote what can best be described as a tirade about the customer support I received from FloMarching while experiencing multiple issues with their live stream of the DCI Southeastern premiere event. You can read that article here.
Since then, I have received incredible response from members of the FloMarching team. Specifically, I have heard back from Erik Kosman, an audio engineer consultant; Andy Schamma, content creator; and Wesley Sullivan, senior manager of rights acquisition. Because of their proactive response, I’ve come to understand that the people at FloMarching themselves are not the issue. They are passionate about what they are doing and are going above and beyond to make the live stream experience incredible. Customer service, however, is under the generic FloSports umbrella, and out of the control of the FloMarching group. This means that they are just as frustrated by my experience as I am, if not more so.
Erik and Andy make sure that I received a response from FloSports Support and I am now working with one of their support team members regarding last night’s experience. Wesley is also doing everything he can to make sure that my experience was the exception instead of the rule. All three members of the FloMarching team have demonstrated the type of customer support and service which I try to give to my clients. Because of this, I am now considering renewing my FloMarching subscription and am even watching tonight’s Wake Forest Tour of Champions show. So far, it’s been a clean streaming experience.
I was experiencing issues with the FloMarching feed from tonight’s DCI Southeastern regional. At around 7 PM Eastern, I sent an email, per FloMarching’s recommendation, to their support, explaining the problems I was having and, well requesting support.
Some of the problems I experienced tonight:
These all happened on a Roku Premiere with the FloSports app and an Internet connection which averaged 85 Mbps down, more than enough to handle a live stream
I heard nothing from them the rest of the night, had more problems with the live stream, and, at 10:45 PM Eastern, sent the following email:
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Support,
I sent my request to you almost four hours ago, during a live event. I have received NO SUPPORT whatsoever and now I am experiencing significant issues with both the multi-cam and high cam feeds. If I do not receive a response by the end of tonight’s webcast, I am requesting immediate cancellation of my account and a pro-rated refund of my subscription. This is unacceptable support. If I treated my clients like this, my company would be shut down and defending lawsuits.
Kevin Gamin
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Again, no response.
I’ve cancelled my subscription. Looks like the only way I’ll experience DCI, BOA, and WGI is live and in person.
The problem wasn’t even that I was experiencing problems. The problem was the complete radio silence from FloMarching support. That’s horrible and unacceptable customer service. As I stated in my email, I would lose business and my company would be out of business in no time if we treated our clients like that.
Well, FloMarching just lost my business, and I’m sure I’m not the only one based on the many complaints I’ve seen throughout the season.
If you haven’t signed up for FloMarching yet, I would recommend you stay that way. Save your money and your state of mind.
